' Indian Rock Vineyards - Policies

Policies

PRIVACY POLICY

“We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.”

SECURITY POLICY

“Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.”

REFUND POLICY

“All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.”

SHIPPING POLICY/DELIVERY POLICY

“Please be assured that your items will ship as weather permits. We determine the most efficient shipping carrier for your order. The carriers that may be used are: United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes. We also offer GSO shipping where applicable and two-day air as well.

SIGNATURE REQUIRED - You must be at least 21 years of age to order or receive alcoholic beverages. Any shipments containing alcoholic beverages are sent with an "Adult Signature Required" sticker. All carriers who deliver alcoholic beverages are required to ask and check for identification upon delivery. This means that you or someone over the age of 21 will need to be present at the time of delivery to sign for your shipment.